We offer shipping through Fedex and USPS. We recommend Fedex if you require expedited or date certain shipping. All overnight and 2-Day packages will receive priority packing in our studio.
Packages shipped by our Economy Ground Shipping option, USPS Priority Mail or Fedex Ground generally send within 2 - 3 business days.We will contact you if there are extenuating circumstances regarding your order. This packing time is an estimate, not a guarantee.
For Canadian and International customers: Our preferred shipping method is Priority Mail International which has a delivery timeframe of generally about 6 to 10 business days. We have elected not to provide the option for first class international shipping for most orders due to dissatisfaction with the speed of service and the possibility of lost packages.
COVID CHANGES TO USPS PRIORITY MAIL SHIPPING: Shipping time by USPS Priority Mail takes usually just 2-3 days in the USA, but due to the COVID viral crisis this has drastically changed. USPS Priority Mail is running extremely slow due to budget cuts from reduction in mail volume, prohibition of overtime hours for postal workers, and removal of high speed mail sorting machines at postal processing facilities. Often packages that used to take just 2 days to reach their destination are now taking 7-10 days to arrive so *please plan accordingly*.
USPS Priority Mail is NOT a guaranteed delivery date service. If you need to receive something by a certain date we only recommend shipping via Fedex Overnight, 2 Day, or Express Saver services. These services do cost more but will actually get your package where it needs to go in a timely fashion.
Fedex Ground shipping times will vary by your location. We are in St. Louis, MO. Locations such as Kansas City, MO and Chicago, IL receive delivery generally 1 day after we ship. Farther locations on the West and East Coasts may take 3 to 4 days to arrive. All shipping charges are paid by the buyer. Buyer will request the shipping option during checkout. Where possible, all articles will be packaged for shipping as a single unit. If extra packaging and shipping is required, you will be notified of extra charges prior to shipment.
We always do our best to ship promptly. All readymade items will be shipped within approximately 2 to 3 days from the date the order is placed and paid. If there is any problem or change to the shipping time for your order we will contact you as soon as possible. On overnight shipping we will attempt to ship same day if possible however we do not guarantee it. If you require special attention to the shipping of your order please contact us to discuss options.
Should a package become lost or damaged we will work with the shipping agency determine what happened and the best solution. If our tracking confirms the shipment (especially USPS) as being delivered to your location we recommend checking with neighbors, your post office location, or postal carrier as often the delivery slips are placed in the wrong box, or sometimes not left at all. We see this happen sometimes where the package may be waiting for you at your local post office branch, apartment management office, or delivered to a neighbor who accepted it for you. We do NOT recommend that you ship to a mailbox area that is easily accessed by many neighbors or is open to anyone off the street and has no place for packages, as this creates an opportunity for theft or someone to mistakenly take your package. Please ship to locations where your package will be held securely until you retrieve it.
The best way to get a shipping quote for your order is to place items in your online shopping cart, put in your zip code, and let the cart give you a live quote based on the weight of the items you have selected.
We are now offering Route shipping insurance for purchase at checkout. Route is the best way to ensure your package will be replaced if damaged, lost, or stolen. Their claim process is easy. Please make sure to leave Route selected during your checkout process for full coverage.